Skip to main content
Happy children running through a park

Care Coordination Services

These services provide care coordination to youth and adults with chronic medical conditions to get the care they need to improve their health and supports. Additionally, service coordination for individuals that are Nursing Home-eligible or have traumatic brain injuries.

Care Coordination Services

Adult Care Management

Through Adult Care Management, a Care Manager partners with adults to get the care they want to improve their health and supports. As part of the Health Home Care Management model through Huther Doyle and Health Home of Upstate New York (HHUNY), the Care Manager facilitates connections between health care and service providers to support individuals who are enrolled in Medicaid and have qualifying health conditions to remain in their homes and communities.

Contact Director, Care Coordination & Contract Management (607) 937-4520

View Service

Children’s Care Management

Serves children enrolled in Medicaid that have two or more chronic health conditions or one single qualifying condition of HIV/AIDS, Serious Emotional Disturbance, or Complex Trauma by providing a Care Manager who becomes the key point of contact in managing health care and services that the child needs to improve their health.

Contact Director, Care Coordination & Contract Management (607) 937-4520

View Service

High Fidelity Wraparound

High Fidelity Wraparound is a national, evidence-based process that focuses on the goals of the family to address complex emotional and behavioral needs of the youth. The High Fidelity Wraparound Care Manager partners with the family and facilitates the intensive process with the collaborative team, including natural supports and community providers, while honoring family voice.

Contact Director, Care Coordination & Contract Management (607) 937-4520

View Service

Nursing Home Transition and Diversion Service Coordination

Service Coordinators work in partnership with the individual to ensure that they receive the most appropriate supports based on their need and in the most integrated environment.

Contact Director, Care Coordination & Contract Management (607) 937-4520

View Service

Recovery Coordination

Through Recovery Coordination, a Recovery Coordinator assists adults in Steuben County with Fidelis Medicaid Managed Care to gain peers and partners in the community. By collaborating with individuals in the community, the Recovery Coordinator provides ongoing assessment and referral for Adult Behavioral Health Home and Community-Based Services (HCBS).

Contact Director, Care Coordination & Contract Management (607) 937-4520

View Service

Traumatic Brain Injury Service Coordination

Service Coordinators have been supporting individuals with TBI through the Department of Health’s TBI Waiver program since 1995, and work in partnership with the individual to secure supports and services that will allow them to live as independently and productively as possible.

Contact Director, Care Coordination & Contract Management (607) 937-4520

View Service

Team Member
Director, Care Coordination & Contract Management

Angie Longwell, MS

Children and Family Services

(607) 937-4520