Young children running happily in a park

Children's Care Management

Through Children’s Care Management, a Care Manager helps youth and caregivers get the services they need to improve the youth’s health.

Children's Care Management

Through Children’s Care Management, a Care Manager helps youth and caregivers get the services they need to improve the youth’s health. As part of the Health Home Care Management model, through CHHUNY, LLC, a care manager coordinates, advocates, and educates to support children and youth who are enrolled in Medicaid and have qualifying health conditions. When you enroll your child in Children's Care Management, you are not enrolling in a place–you are gaining a Care Manager, the key partner in helping you manage services for your child.

Support Services

  • Comprehensive Care Management
  • Care coordination and health promotion
  • Comprehensive transitional care
  • Individual and family support
  • Referral to community and social support services
  • High Fidelity Wraparound (select areas)

Population and Geographic Area Served

The Children’s Care Management program serves youth in the Southern Tier, Finger Lakes, and Western, New York regions from birth through age 20 who are enrolled in Medicaid and have two or more chronic health conditions (physical, developmental, mental health, or substance abuse diagnosis) or one single qualifying condition of HIV/AIDS, Serious Emotional Disturbance, Complex Trauma, or Sickle Cell Disease.

Access to Services

You can contact us at any time to find out if your child/youth is eligible to enroll and to complete a self-referral. You can also be referred by Medicaid, Managed Care Plans, doctors, specialists, social services staff, counselors, or other service providers. If you are under age 18 and are pregnant, parenting, or married, or are over the age of 18, you can contact us at any time to complete a self-referral.

Children's Care Management Referral Form

Contact Us to submit the referral form.

Contact

To learn more about eligibility and the support services available through the Children’s Care Management program, contact:

Administrative Assistant

Administrative Office
Pathways, Inc.
33 Denison Parkway West, Corning, New York 14830
T: (607) 937-4506  F: (607) 937-3207

Geneva Office  T: (315) 789-9730
Owego Office  T: (607) 223-4343
Rochester Office  T: (585) 434-3166  x5401

Care Coordination

These services provide care coordination to youth and adults with chronic mental health and/or medical conditions to get the care they need to improve their health and supports. Pathways, Inc. also provides contracted services with the Chemung County Department of Social Services,  Chemung County Safe Zones, Monroe County Skill Building, Steuben County Community Mental Health Services for adults and children, Steuben County Department of Social Services, and Steuben County Public Health.

Adult Care Management

Through Adult Care Management, a Care Manager partners with adults to get the care they want to improve their physical, behavioral, and social health and supports.

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Children's Care Management

Through Children’s Care Management, a Care Manager helps youth and caregivers get the services they need to improve the youth’s health.

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High Fidelity Wraparound

High Fidelity Wraparound is a national, evidence-based process that focuses on the goals of the family to address complex emotional and behavioral needs of the youth.

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Monroe County Skill Building

Skill Builders increase success of youth with mental health needs in the community through individual services in the home or community. These weekly services will help overcome barriers in functioning and interpersonal relationships to decrease behavioral needs.

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Recovery Coordination

Through this Recovery Coordination Agency (RCA), a Recovery Coordinator assists adults with Managed Care to gain peers and partners in the community.

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Steuben County Department of Social Services Collaborative Programs

Steuben County Department of Social Services (DSS) Collaborative Programs serve children who are at imminent risk of out-of-home placement and their families.

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