Children's Care Management

Children's Care Management

Through Children’s Care Management, a Care Manager helps youth and caregivers get the services they need to improve the youth’s health. As part of the Health Home Care Management model, through CHHUNY, LLC, a care manager coordinates, advocates, and educates to support children and youth who are enrolled in Medicaid and have qualifying health conditions. When you enroll your child in Children's Care Management, you are not enrolling in a place–you are gaining a Care Manager, the key partner in helping you manage services for your child.

Support Services

• Comprehensive Care Management
• Care coordination and health promotion
• Comprehensive transitional care
• Individual and family support
• Referral to community and social support services

Population and Geographic Area Served

The Children’s Care Management program serves youth in the Southern Tier, Finger Lakes, and Western, New York regions from birth through age 20 who are enrolled in Medicaid and have two or more chronic health conditions (physical, developmental, mental health, or substance abuse diagnosis) or one single qualifying condition of HIV/AIDS, Serious Emotional Disturbance, Complex Trauma, or Sickle Cell Disease.

Access to Services

You can contact us at any time to find out if your child/youth is eligible to enroll and to complete a self-referral. You can also be referred by Medicaid, Managed Care Plans, doctors, specialists, social services staff, counselors, or other service providers. If you are under age 18 and are pregnant, parenting, or married, or are over the age of 18, you can contact us at any time to complete a self-referral.

Children's Care Management Referral Form

Contact

To learn more about eligibility and the support services available through the Children’s Care Management program, contact:

Director, Care Coordination & Contract Management

Administrative Office
Pathways, Inc.
33 Denison Parkway West, Corning, New York 14830
T: (607) 937-4520  F: (607) 937-3207

Geneva Office  T: (315) 789-9730
Owego Office  T: (607) 223-4343
Rochester Office  T: (585) 434-3166 x100