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Children and Family Services

These services provide in-home, community, and foster care services and care coordination to youth with serious emotional disturbances, intellectual and developmental disabilities, and chronic medical conditions.

Children & Family Services

Children and Family Treatment and Support Services

Over the past several years, New York State has been preparing to expand and transform children’s behavioral health services. These new mental health and substance use services, available with NYS Children’s Medicaid, give children/youth (under age 21) and their families the power to improve their health, well-being, and quality of life. 

Contact Manager, Youth Services (607) 937-4551

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Children’s Care Management

Serves children enrolled in Medicaid that have two or more chronic health conditions or one single qualifying condition of HIV/AIDS, Serious Emotional Disturbance, or Complex Trauma by providing a Care Manager who becomes the key point of contact in managing health care and services that the child needs to improve their health.

Contact Manager, Care Coordination (607) 937-4520

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Children's Home and Community-Based Services (HCBS)

Provides services and supports certified by the New York State Office of Mental Health to families to prevent out of home placement for youth ages 0–21 years with serious emotional difficulties, developmental disabilities (if in foster care), and medical fragility.

Contact Supervisor, Youth Services (607) 937-4506

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Therapeutic Foster Care

Serves youth in custody of the Department of Social Services (DSS) who have serious emotional or behavioral difficulties and/or developmental disabilities in need of a therapeutic out-of-home placement.

Contact Manager, Therapeutic Foster Care (607) 937-4525

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Additional Services

Enhanced Visitation

Provides quality visitation to assist parents in meeting their child’s developmental and attachment needs while strengthening the parent-child bond.

Contact Manager, Therapeutic Foster Care (607) 937-4525


Provides hourly and/or overnight respite for parents and children.

Contact Manager, Youth Services (607) 937-4551

Team Member
Vice President, Children and Family Services

Cynthia Gee, LMHC

Children and Family

(607) 937-4519

Team Member
Manager, Therapeutic Foster Care

Nichole Knowles, B.S.

Children and Family

(607) 937-4525

Team Member
Manager, Care Coordination

Angie Longwell

Children and Family

(607) 937-4520

Team Member
Manager, Youth Services

Carolyn Little

Children and Family

(607) 937-4551