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Community Notice Regarding COVID-19

Pathways, Inc. provides essential services for our community’s most vulnerable people, and we will continue to support the individuals and children that we serve through sometimes alternate methods of delivery while keeping everyone’s health and safety as our main priority.

Community Notice Regarding COVID-19

As the effects of Coronavirus (COVID-19) continue to impact our communities, businesses, services, and daily lives, we are continuing to adhere to NYS Department of Health (DOH), Office of Mental Health (OMH), Office of Children and Family Services (OCFS), and Office for People with Developmental Disabilities (OPWDD) guidelines and recommendations. Pathways, Inc. provides essential services for our community’s most vulnerable people, and we will continue to support the individuals and children that we serve through sometimes alternate methods of delivery while keeping everyone’s health and safety as our main priority. At this time, we will not receive unscheduled visitors at the Administrative Office Building located at 33 Denison Parkway West. Please contact the Agency (607) 937-3200 to request a scheduled visit.

Effective Monday, March 16, 2020, Pathways, Inc., as directed by OPWDD, suspended all visitations at our OPWDD-governed residences, with the exception of when medically necessary (i.e., visitor is essential to the care of the patient or is providing support in imminent end-of-life situations) or family members of residents in imminent end-of-life situations, and those providing Hospice care.

In an effort to maintain the health and safety of all individuals and staff, visitation is suspended to all Residential Services programs (OPWDD and OMH) until further notice.

Beginning March 15, 2020, the following steps were implemented to keep our staff and residents safe and healthy:

• Enhancing daily cleaning and disinfecting regimens in all of our buildings and residences

• Promoting good hygiene and health habits among staff through education and training

• Adhering to NYS Department of Health (DOH), Office of Mental Health (OMH), Office of Children and Family Services (OCFS), and Office for People with Developmental Disabilities (OPWDD) guidelines and recommendations

• Conducting health checks for individuals and staff at all sites and programs (i.e., temperature screenings and/or basic symptoms check at the beginning of each shift)

• Following the procedures recommended by OPWDD, OCFS, OMH, the NYS Department of Health, and the CDC: handwashing, using alcohol-based hand sanitizers, wearing appropriate PPE, and isolation procedures for an affected individual

• Continuing close contact with our local and state health departments, as well as our governing bodies, to stay up to date on information and procedures to prevent and manage the spread of Coronavirus

For up-to-date information from New York State regarding COVID-19, please visit https://coronavirus.health.ny.gov/home.

The health and safety of our staff and individuals is our utmost concern. We’re working diligently to ensure their health and safety while continuing to provide critical and life-sustaining services within our communities. From direct care to the many administrative support functions, our Pathways' staff are all essential to the mission of this agency and for caring for those most in need. I sincerely appreciate their dedication and commitment to continuing to provide services to the individuals, youth, children, and families we serve, which are in many cases are life-sustaining.

Thank you for your support as we all work together to navigate our way through these unprecedented times.

Joseph M. Cevette, MPS
President & CEO
Pathways, Inc.